How can we help?
Setup guides, answers, and real humans in Noida. Most questions are solved in under five minutes — and if not, we're one email away.
Help & Setup
Unbox, pair with the NukeOS app, join WiFi, and invite the family — the full quick-start, step by step.
Open guideFAQ
The twelve questions we hear most — WiFi, the app, storage, gifting, warranty and more, answered plainly.
Read FAQsShipping
Free delivery across India, dispatched in 1–2 business days. Tracking arrives by email the moment it ships.
Shipping policyRefunds
Changed your mind or something's not right? Here's exactly how returns and refunds work, with no fine-print surprises.
Refund policyReplacement & Warranty
10-day manufacturer's replacement and a 1-year warranty on every frame — how to claim, and what's covered.
Warranty termsContact us
Talk to a person — corporate orders, press, partnerships, or anything the guides didn't cover.
Get in touchWe answer within one business day.
Every support reply comes from the same small team in Noida that builds the frames — no scripts, no runaround.
- accounts@nukebox.co
- +91 95600 05265 · Mon–Sat, 10am–7pm IST
- C-210, iThum Tower, Sector 62, Noida, India